Shipping policy

Shipping Policy

At FreeJac Nation, we strive to provide a seamless and satisfactory shipping experience for our valued customers. Please read the following Shipping Policy to understand our shipping procedures and guidelines.

Processing Time: Once your order for a custom Scrapperz board is placed and payment is successfully processed, our team will begin processing your order. Please allow ample time for us to manufacture and prepare your custom board for shipment. We take pride in our craftsmanship and ensure that each board is meticulously crafted to meet your specifications.

Shipping Methods: We offer reliable and efficient shipping methods to deliver your custom Scrapperz board to your desired location. You may also have the option to select expedited shipping for faster delivery. The shipping carrier and options available may vary depending on your location and the size of the package.

Shipping Costs: Shipping costs will be calculated and displayed during the checkout process. The cost is determined based on the destination, shipping method chosen, and the size and weight of the package. Any applicable taxes, customs duties, or other fees associated with the shipment are the responsibility of the customer.

Estimated Delivery Time: Once your order has been shipped, you will receive a shipping confirmation email containing the tracking information. The estimated delivery time will depend on your location and the shipping method chosen. Please note that delivery times may vary due to external factors such as weather conditions or unforeseen delays in the shipping process.

International Shipping: We offer international shipping for our customers worldwide. Please note that international shipments may be subject to customs clearance procedures and import duties or taxes imposed by the destination country. These additional charges are the responsibility of the customer. We recommend contacting your local customs office for more information on import regulations and potential fees.

Order Tracking: You can track the status of your order by using the tracking number provided in the shipping confirmation email. The tracking information will allow you to monitor the progress of your shipment and estimate the expected delivery date.

Shipping Address: Please ensure that the shipping address provided during the checkout process is accurate and complete. We will not be responsible for any delays or delivery issues resulting from an incorrect or incomplete shipping address. If you need to make any changes to your shipping address after placing the order, please contact our customer support team as soon as possible.

Damaged or Lost Shipments: We take great care in packaging and securing your custom Scrapperz board for shipment. In the unlikely event that your order arrives damaged or is lost during transit, please contact our customer support team immediately. We will work with the shipping carrier to initiate a claim and resolve the issue promptly.

Please note that FreeJac Nation is not responsible for any delays, damages, or losses caused by the shipping carrier or any other unforeseen circumstances beyond our control. We will, however, do our best to assist and support you throughout the shipping process to ensure a satisfactory outcome.

If you have any further questions or concerns regarding our shipping policy, please feel free to reach out to our customer support team. Your satisfaction is our top priority, and we are here to provide assistance and address any inquiries you may have.

Effective Date: 18 June 2023

By making a purchase on the website, I acknowledge and agree to the terms and conditions outlined in the Shipping Policy of FreeJac Nation.